Refund policy
Returns
We accept returns within 7 days from the date of delivery. (approval after quality check)
To be eligible for a return:
* Item must be unused and in original condition
* Tags and packaging must be intact
* Product should not be worn, washed, or damaged
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Return Process
To request a return, please contact us via WhatsApp or Email with:
* Order number
* Product details
* Reason for return
Our team will assist you with the next steps.
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Refunds
Once the returned item is received and inspected:
* Store Credit: Issued instantly after approval
* Bank/UPI Refund: Processed within 5–7 working days
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Return Shipping
We offer free return shipping for eligible orders.
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Non-Returnable Items
* Items damaged due to misuse
* Products without original tags
* Final sale items (if applicable)
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Important Note
Luxaura Kidswear reserves the right to approve or reject returns after quality check.
Contact for Returns:
WhatsApp: +91 7306650114
Email: return@luxaurakidswear.com